You can call your local Agent/sales rep or your Finelite Account Manager. You can also contact Finelite at (510)441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

If you need assistance with luminaire parts and maintenance, please have your factory order number and luminaire ID# from the Finelite label at hand. For more detailed information, you can download the luminaire ID# label flyer.

You can find installation instructions on all product pages on this website. For installation videos, you can go to the Contractor Corner page or visit our YouTube channel.

For discontinued/legacy products installation instructions and videos, visit our previous installation instructions page. For other downloads, please contact customerservice@finelite.com. You can also use the mailform at the bottom of this page.

Shipment damages and missing parts are required to be reported IMMEDIATELY by contacting your local Agent/sales rep or your Finelite account manager. Contact Finelite at (510) 441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

Please have your factory order number and luminaire ID# from the Finelite label at hand. For more detailed information, you can download the luminaire ID# label flyer.

Contact your local Agent/sales rep or your Finelite account manager at (510) 441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

Part number lookup is not currently available. For now, please contact your local Agent/sales rep or your Finelite account manager at (510) 441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

Finelite stands behind the quality of its products and offers an industry best 10 year warranty. For the latest info, download the flyer.

We work with agents throughout the US, Canada and Puerto Rico. Go to our Find an Agent page to locate one near you. If you don't see an agent in your location, please call (510) 441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

For field cut instructions, contact Finelite at (510) 441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

Light engine and driver replacement instructions are available for download in all of our product pages.

Yes, visit our Acoustic page for more information.

Yes, through the agent portal. If you don’t have login credentials, please contact your Finelite account manager at (510) 441-1100 Mon-Fri between 8am-5pm PST (excluding holidays) or email customerservice@finelite.com. You can also use the mailform at the bottom of this page.

You can contact finelite.web@finelite.com. You can also use the mailform at the bottom of this page.