Team of employees discussing a project

We're Here Before, During, and After

At Finelite, ALL staff members are brand ambassadors. Our unparalleled customer service lies in the commitment from every member of our team working together to deliver on our service promise to our customers. This dedicated team has the knowledge and expertise to provide you with the finest customer service in the industry.

  • Pre-job Support

    Pre-Job Support

    Engineer-verified submittal drawings, clear documentation, and fast responses from experienced teams

  • Specification Support

    Specification Support

    Dedicated application specialists, lighting calculations when needed, help selecting the right system for the space

  • Contractor-Friendly Installation

    Contractor-Friendly Installation

    Systems designed for fast, efficient installation, clear installation instructions, growing library of installation videos

  • Ongoing Support

    Ongoing Support

    Field support when issues arise, experienced account managers readily available with a phone call

  • Contact Us
  • Contact Us

    We have a dedicated team ready to assist in the field and a team of expert account managers ready to answer when you call.

    30500 Whipple Road, Union City, CA 94587
    Phone: (510) 441-1100

    Mon-Fri: 8:00am - 5pm PST (excluding holidays)
    Email: customerservice@finelite.com or use the mailform below.